Privacy Policy

Effective date: 2 July 2026

Foozy Ltd ("Foozy", "we", "us", or "our") operates the Foozy mobile application and related services (the "App"). This Privacy Policy explains how we collect, use, and protect your personal data when you use the App.

By using the App, you acknowledge that you have read and understood this Privacy Policy. Foozy Ltd is a company incorporated in Scotland and acts as the data controller for personal data processed through the App.

1. Who We Are

2. Personal Data We Collect

We may collect and process the following types of personal data:

  • Images you upload to the App for ingredient detection and recipe generation
  • Account information, such as your email address and login details
  • Usage data, such as app interactions, device type, and analytics information
  • Subscription and transaction information, where relevant to paid features or in-app purchases
  • Support communications, if you contact us for help or feedback

3. How We Use Your Data

We use personal data to:

  • Provide and operate the App
  • Analyse uploaded food images
  • Generate recipe suggestions
  • Manage accounts and subscriptions
  • Improve app performance, features, and user experience
  • Provide customer support
  • Comply with legal and regulatory obligations

4. AI Processing and OpenAI

Foozy uses OpenAI's API to analyse food images and generate recipe suggestions. When you upload images or submit text for recipe generation:

  • The data is processed by OpenAI on our behalf
  • Data submitted via the OpenAI API is not used to train or improve OpenAI's models
  • OpenAI may retain API data for up to 30 days for abuse and safety monitoring, after which it is deleted automatically, unless legally required otherwise

Foozy does not permanently store uploaded food images after processing, unless this is necessary for a feature you actively use and is clearly explained within the App.

5. Legal Bases for Processing

Under UK data protection law, we rely on the following legal bases where applicable:

ContractTo provide the App and its core functionality
Legitimate interestsTo operate, secure, and improve the App
ConsentWhere required for optional features or communications
Legal obligationWhere we must process data to comply with applicable law

6. Sharing Your Data

We do not sell your personal data. We may share personal data with trusted service providers who help us operate the App, including providers of:

  • Cloud hosting
  • Analytics
  • Subscription or payment processing
  • Customer support tools
  • AI processing services, including OpenAI

These service providers process personal data only on our instructions and subject to appropriate confidentiality, security, and data protection obligations.

7. International Transfers

Some of our service providers may process personal data outside the United Kingdom. Where this happens, we take appropriate steps to ensure your personal data remains protected in accordance with applicable data protection law.

8. Data Retention

We retain personal data only for as long as necessary to provide the App, fulfil the purposes described in this Privacy Policy, and meet legal obligations.

Uploaded images are processed temporarily. Where processed through OpenAI's API, submitted data may be retained by OpenAI for up to 30 days for abuse and safety monitoring before automatic deletion.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of your data to another provider, where applicable
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at hello@foozy.co.uk.

10. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you through the App or by other appropriate means.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@foozy.co.uk.

Questions? Get in touch: hello@foozy.co.uk

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